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Scale Call Center Capabilities

Services We Provide

At Scale Call Center, we focus on optimizing your call center operations using Process Automated AI. Our innovative services aim to simplify workflows, increase efficiency, and elevate customer satisfaction.

Call Center Analytics

SCALE’s call center services & solutions provide a holistic approach to optimizing call center performance.

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Managed Hybrid Staffing

Leverage the SCALE Healthcare Offshore Center across the below call center functions.

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Consulting

Optimizing call center performance requires a combination of people, systems, analytics and processes.

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TESTIMONIALS

Hear it From Our Clients

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They were able to efficiently assess current performance, identify tangible opportunities for improvement and propose practical execution plans.

Greg Stephan

COO, aptihealth

If you want to grow and be more profitable by working smarter instead of faster, SCALE can get you there.

Steve Maron, MD

President, VEP Healthcare

SCALE brings a truly unique and valuable blend of healthcare services, industry expertise, and analytical skills.

David Check

Managing Director, BMO

SCALE Call Center Solutions transforms customer service with expert-driven, data-powered, and automated solutions to enhance experiences, boost efficiency, and reduce costs.

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